TRAVEL
FORMALITIES
PASSPORT & VISA
A passport with a visa
are required for entry into
Vietnam. A regular tourist
visa is valid for up to 30
days.
There are two kinds of
tourist visa. The first can
be obtained from the
Vietnamese Embassy in the
travellers' home country.
The second can be obtained
at the airport on arrival in
Vienam provided that it has
been pre-approved by the
Immigration Office. MARCO
POLO TRAVEL offers visa
procurement services for
individuals and groups. The
procedures are as follows:
|
REGULAR VISA |
|
1. |
Passport details and
arrival and
departure dates for
each traveller are
sent by e-mail or
fax to MARCO POLO
TRAVEL no later than
7-10 days prior to
their departure date
to Vietnam. |
|
2. |
MARCO POLO TRAVEL
submits the details
to the Immigration
Office, which takes
between 3 to 5
working days to
process the same. |
|
3. |
The Immigration
Office notifies
MARCO POLO TRAVEL of
the visa approval
and sends a
fax/telex approval
code to the Embassy
or Consulate in the
travelers' home
country. |
|
4. |
MARCO POLO TRAVEL
sends a faxed copy
of the approval to
the agent or
directly to the
individual
concerned. |
|
5. |
The agent should
submit the client's
passport,
photographs and
faxed copy of the
approval to the
local Vietnamese
embassy or
consulate. In cases
where Vietnam has no
diplomatic
representative,
agents should inform
MARCO POLO TRAVEL so
that an alternative
Vietnamese
embassy/consulate
can be located. |
|
|
|
|
VISA ON ARRIVAL |
|
1. |
Passport details and
arrival and
departure dates for
each individual are
sent by e-mail or
fax to MARCO POLO
TRAVEL no later than
4 working days prior
to departure date to
Vietnam. |
|
2. |
MARCO POLO TRAVEL
submits the details
to the Immigration
Office, which takes
3 working days for
processing. |
|
3. |
The Immigration
Department notifies
MARCO POLO TRAVEL of
the visa approval
and returns an
approval number to
MARCO POLO TRAVEL. |
|
4. |
MARCO POLO TRAVEL
sends a faxed copy
of the approval to
the agent or
directly to the
individual
concerned. |
|
5. |
The travelers or
tour-group operator
must show these visa
approval codes at
the airline check-in
counter before
flying to Vietnam.
|
|
6. |
Upon arrival in
Vietnam, a visa is
placed in the
travelers'
passport. |
AIRPORT TAX
(as of August 2005)
International Airport
Tax from Ho Chi Minh City:
US$ 14.00 per person
International Airport Tax
from Hanoi: US$ 14.00 per
person
International Airport Tax
from Danang: US$ 12.00 per
person
Domestic Airport Tax
(average): US$ 0.00 per
person
Children Policy: Children
aged 2 to 12 will be subject
to a 50% charge of the
airport taxes
DISEMBARKATION IN VIETNAM
On the plane, the
passenger will be given the
Vietnam Arrival - Departure
Card to complete. This form
includes customs and health
declarations. (See form A2
attached.) Upon arrival, the
form will be checked by an
immigration officer who will
take one copy of the form.
The passenger retains the
other half. The passenger
proceeds to the luggage
belt, then to customs. The
passenger shows the customs
form to the Customs Officer
who will stamp and return
the form. Passengers must
keep this form and keep it
for use at departure.
MEET & GREET
After passing through
customs, passengers will be
welcomed by a MARCO POLO
TRAVEL guide holding a MARCO
POLO TRAVEL sign or a sign
with your company logo.
Guests will then proceed to
a car for the trip to the
hotel.
HEALTH
VACCINATIONS
No vaccinations are
required. However, visitors
are advised to have
up-to-date inoculations for
Cholera, Hepatitis A and B,
Malaria, Typhoid, Tetanus,
Tuberculosis and Japanese
Encephalitis. Malaria is
prevalent in most remote
regions of Vietnam and it is
best to consult with your
doctor on the best
preventative measures.
FOOD & WATER
Fresh fruit and
vegetables should always be
peeled or washed thoroughly
with purified water. Bottled
water should be used at all
times for drinking. Boiled
drinks such as coffee or tea
are fine.
MEDICAL FACILITIES
Over the counter
prescription drugs are
widely available in major
cities, but it is best to
bring frequently used
medicines from home. It is
also recommended that
visitors bring a basic
travel first-aid kit with
band-aids, anti-infection
creams, mosquito repellant,
and the like. There are
several medical clinics in
Hanoi and Saigon staffed by
foreign medical personnel.
MONEY
The official
currency is the Dong,
although US dollars are
widely accepted. The
exchange rate at time of
printing is US$ 1.00 =
15,000 Dong. Travellers'
cheques can be cashed at
major banks for a service
fee of 2%-5%. Visa and
Mastercards are accepted at
most of the larger hotels,
restaurants and shops. There
are ATM machines in Ho Chi
Minh City and Hanoi.
CUSTOMS
The basic
principle of customs policy
in Vietnam is that visitors
should enter and exit with
the same goods and personal
possessions with the
following exceptions:
1)
Cash amounts greater than
US$ 5,000 should be declared
upon entry or exit.
2) Souvenirs:
Visitors are free to buy
products in Vietnam for
personal use. The exception
to this principle is
antiques. Antiques
considered of "national
interest" will be
confiscated without refund
or recourse. In general this
applies to articles of
ancient (over 50 years old)
or religious nature.
"National interest" is
interpreted by an expert at
the airport. In cases where
a visitor is unsure of the
acceptability of the export
of any goods purchased, they
can check with the Customs
Office in either Ho Chi Minh
City or Hanoi for prior
ruling without risk of
confiscation.
To avoid confiscation of
goods not purchased,
visitors must be sure an
accurate description appears
on the Customs Declaration
form upon arrival.
Particular note should be
taken of antiques purchased
in other countries in the
region which might possibly
be deemed of Vietnamese
origin. Also, extra care
would be taken to declare
loose gemstones and jewelry.
3)
Firearms, narcotics and
other internationally
prohibited goods are banned
and those found in
possession of such items are
liable to prosecution.
Duty Free Allowance
Liquor with above 22 degrees
concentration of alcohol:
1.5 litres; below 22
degrees: 2.0 litres;
alcoholic beverages: 3.0
litres. Cigarettes: 400 nos;
cigars: 100 nos ; raw
tobacco: 500g.
SHOPPING
Vietnam
is particularly known for
its various styles of
lacquerware (mother of pearl
inlay and duckshell) and its
growing silk industry. A
wide array of other
handicrafts is also
available, including quality
hand embroidery, wood
carvings, ceramics, silk
paintings, brass and marble
figurines and ivory and
tortoiseshell accessories.
Contemporary paintings and
copies of masterpieces are
also widely available in Ho
Chi Minh City and Hanoi. War
paraphernalia remain popular
souvenirs as do old cameras,
watches, stamps, coins and
zippo lighters.
Tipping & Bargaining
Tipping according to a
percentage of the bill is
not expected in Vietnam, but
is enormously appreciated.
For a person who earns US$
50.00 per month, a US$ 1.00
tip is about half a day's
wages. You should also
consider tipping drivers and
guides. Typically,
travellers on minibus tours
will pool together to
collect a communal tip to be
split between the guide and
the driver. About
US$ 1.00 per day (per
tourist) is standard. It is
considered proper to make a
small donation at the end of
a visit to a pagoda,
especially if the monk has
shown you around. Most
pagodas have contribution
boxes for this purpose.
Bargaining is a way of life
in Vietnam, but do so in a
good-natured manner. You
will have a more pleasant
experience, and stand a
better chance of negotiating
a lower price.
SECURITY
Baggage
should have sturdy locks.
Place all valuables,
including passport and air
ticket, in the in-room safe
at hotels or at the front
desk. It is best not to
bring expensive jewelry or
watches to Vietnam. Do not
carry unnecessarily large
amounts of cash with you at
any time.
Bugs
As in all tropical
countries, insect life is
vibrant. Expect to see a
variety of flying and
terrestrial insects and
bugs.
Children & Beggars
Foreigners walking
through the streets of
Vietnam occasionally find
themselves surrounded by a
throng of curious children.
Saying a quick "hello" with
a smile will satiate their
curiosity.
Beggars are part of the
streetscape of any major
city, including those in
Vietnam. Although travellers
should be wavy of requests
for larger amounts from
beggars in the center of Ho
Chi Minh City and Hanoi who
are frequently controlled by
organized street gangs.
POST &
COMMUNICATIONS
POSTAL RATES
Postcards to Europe or
the USA cost about US$0.50.
Items mailed from anywhere
other than large towns and
cities are likely to take
over a month to arrive at
their international
destination. Vietnam's
express mail service (EMS)
has faster delivery to
international destinations.
International express
delivery companies like
Federal Express and DHL have
offices in Hanoi and Ho Chi
Minh City.
INTERNATIONAL CALLS
International
telecommunications charges
from Vietnam are among the
highest in the world, and
hotels usually add a high
surcharge on top of this.
It's best to make quick
calls and to have the other
party call you back.
|
Direct Dial Calls |
|
Region |
First minute |
Per minute
thereafter |
|
Regional Countries |
US$ 3.00 to US$ 3.70 |
US$ 2.40 to US$ 2.70 |
|
Europe & North
America |
US$ 4.10 |
US$ 3.10 |
|
Middle East & Africa |
US$ 4.50 |
US$ 3.50 |
|
Note: Calls are
billed by six second
increments |
EMAIL & INTERNET ACCESS
All major hotels provide
internet access in their
business centers. Internet
cafes have sprouted up
throughout the country and
can be found in nearly every
city frequented by foreign
tourists. Internet usage at
peak times can be slow due
to narrow bandwidth.
PHOTOGRAPHY
It's best
to bring your own film
although film can be
purchased in all major
cities. Obtain permission
before photographing monks
or the interiors of pagodas
and temples. At large
airports, the x-rays on the
safety inspection machines
are now film-safe. In
smaller, provincial
airports, however, this is
far from certain, so it's
best to carry your film
through the safety check by
hand.
OTHERS’ TIPS
CLOTHING
Please respect local
dress standards,
particularly at religious
sites (avoid wearing shorts
or sleeveless tops). In
general, Vietnamese dress
standards are conservative,
especially in the
countryside. Nude and
topless sunbathing is
inappropriate.
SHOES OFF
Like the Chinese and
Japanese, Vietnamese are
obsessed with clean floors
and it's usual to remove
shoes when entering
somebody's home. Shoes must
be removed inside most
Buddhist temples, but this
is not universal so look to
see what others do. If shoes
are piled up near the
doorway, you should pay
heed.
ZEN TRAVELING
We suggest these tips
for successfully dealing
with Vietnamese officials,
airport personnel, and
bureaucrats:
|
1. |
Try your best to
smile and be
pleasant |
|
2. |
Don't complain
loudly |
|
3. |
If you want to
criticize someone,
do it in a joking
manner to avoid
confrontation |
|
4. |
Expect delays -
build them into your
schedule |
|
5. |
Never show anger -
ever ! Getting
visibly upset is not
only rude, it will
cause you to lose
face |
|
6. |
Don't be
competitive.
Treating your
interaction as a
cooperative
enterprise works
much better |
|
7. |
Don't act as though
you deserve service
from anyone. If you
do so, it's likely
that you will be
delayed |
|